• Resolved wasanajones

    (@wasanajones)


    please respond ASAP

    it is impossible to remove plugin files — which means it has added something to the database

    can’t delete using WP admin
    can’t delete using cpanel File manager

    can’t even delete social-warfare.php

    hacked?

    WTF?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @wasanajones

    Did you try to delete from cPanel public_html/zomidaily.org/wp-content/plugins/social-warfare? Or just rename the plugin folder to something like 1social-warface which will deactivate the plugin. Cheers! Joseph

    Thread Starter wasanajones

    (@wasanajones)

    when I delete the folder, or even a file it returns

    no other plugins are doing this

    if I change the folder name, it still appears in plugins page

    I have cleared all the caches I can think of – I have disabled all other plugins

    I know it does not make any sense – but it is what is happening

    Thread Starter wasanajones

    (@wasanajones)

    even worse

    version 3.6.1 Can’t update to 4.0
    Update Failed: Could not remove the old plugin.

    Thread Starter wasanajones

    (@wasanajones)

    I renamed plugins folder and moved all other plugins to new folder

    I downloaded v4. and uploaded to the renamed plugins folder to update social-warfare v3.6.1

    one file will not transfer and is blocked somehow

    /social-warfare/.remote-sync.json

    not sure what that json file is about but it doesn’t show in the original folder

    even after update I still can’t delete the folder

    Thread Starter wasanajones

    (@wasanajones)

    my host was able to delete the file

    Thread Starter wasanajones

    (@wasanajones)

    FYI – issue apparently had something to do with write permissions. why this particular folder changed permissions is unknown

    • This reply was modified 4 years, 8 months ago by wasanajones.
    Plugin Contributor Christine

    (@cdegraff1)

    We are sorry that you had a problem. If you would please email [email protected], our team will be happy to troubleshoot this for you.

Viewing 7 replies - 1 through 7 (of 7 total)
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