Cannot delete the “cache” folder created by wp-super-cache

  • Hello, i cannot change the permission and delete the “cache” folder. When i enter the admin page i get the error

    Error: Your cache directory (/home/xxxx/public_html/wp-content/cache/) or /home/xxxx/public_html/wp-content need to be writable for this plugin to work. Double-check it.
    Cannot continue… fix previous problems and retry.

    As said, i cannot chmod the cache folder nor delete it but i can chmod for other directories.

    I uninstalled via the plugin “uninstall.php” file and it too didn’t delete the cache folder !!!

Viewing 4 replies - 1 through 4 (of 4 total)

  • Contact your hosts. They need to change the ownership on the cache folder.

    Hi, Can I butt in on this thread please, as I’ve had the same problem.

    Changed hosts recently and working perfectly previously, but now getting this same message

    “Error: Your cache directory (path/to/cache or path/to/wp-content need to be writable for this plugin to work. Double-check it.”

    I’ve taken the advise above and relayed it back to the host company, but they have replied saying that as its a third party application I’ll have to request help from elsewhere? can you shed any further light on how this problem can be remedied, or should I be going to the author of the plugin?

    Thanks

    paul1107 – your hosting sucks. That is a 10 second job for someone to fix. Just google for chmod and change the permissions to 777, that’s the simplest way of fixing it. Change wp-content to 755 afterwards to secure it.

    thanks for coming back donncha, I found the issue which as you said was just the chmod settings, thanks for your input

Viewing 4 replies - 1 through 4 (of 4 total)
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