Cannot disable Advanced credit and debit card payments

Hello,

Thanks for the bug report.

That suggests that the payment gateway IDs in the frontend differ from the ones in the backend. This can happen with some gateways as they register dynamic IDs. For example, the ID in the backend can be ‘paypal’ while in the frontend there are multiple IDs, e.g. ‘paypal_cc’ and ‘paypal_invoice’.

There is a way to register custom IDs, however first we have to confirm if that’s the cause.

If you enable debug mode at WooCommerce > Settings > Payments > Conditions > Debug mode and visit your checkout, what does that display as the IDs? It should look something like this: https://wptrio.com/wp-content/uploads/2025/01/woo-conditional-payments-gateway-ids.png

Thanks for the speedy response. So with debuggin on, it looks like it is successfully Disabling PayPal Complete Payments – Built by Angelleye, but somehow not recognizing “Debit or Credit card (angelleye_ppcp_cc)” and therefore failign to disable it. It does not even appear in the payment methods list when setting up the conditions. On the backend “Debit or Credit card” is part of the Complete Payments payment methods so it may be the issue you mentioned where the payment method is split into different parts.

Im assuming the way forward is registering “Debit or Credit card (angelleye_ppcp_cc)” as a custom ID as you mentioned, how does one go about doing that?

Thanks for getting back to me. It’s the issue with the gateway IDs.

I now wrote an article with instructions on how to fix it as this is somewhat a common issue. Please see here for the snippet: https://wptrio.com/guide/register-custom-payment-gateways/

Marking this as resolved but please reopen if you need any help setting it up.