Cannot dismiss ‘WooCommerce database update done’

Hello,

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Here it is:

### WordPress Environment ###

WordPress address (URL): https://mshop.co.nz/mwooshop
Site address (URL): https://mshop.co.nz/mwooshop
WC Version: 5.6.0
REST API Version: ? 5.6.0
WC Blocks Version: ? 5.5.1
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.5.1
Log Directory Writable: ?
WP Version: 5.8.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.23
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1l-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.6.0
WC Database Prefix: wqq_
Total Database Size: 15.25MB
Database Data Size: 13.24MB
Database Index Size: 2.01MB
wqq_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wqq_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wqq_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wqq_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wqq_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wqq_woocommerce_order_itemmeta: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wqq_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wqq_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wqq_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wqq_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wqq_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wqq_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wqq_actionscheduler_actions: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
wqq_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wqq_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wqq_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wqq_b_testimo_slide: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_b_testimo_slide_sett: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wqq_comments: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wqq_ewd_uwpm_email_links_clicked_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_ewd_uwpm_email_only_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_ewd_uwpm_email_open_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_ewd_uwpm_email_send_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wqq_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_options: Data: 5.13MB + Index: 0.20MB + Engine InnoDB
wqq_postmeta: Data: 1.48MB + Index: 0.31MB + Engine InnoDB
wqq_posts: Data: 3.08MB + Index: 0.13MB + Engine InnoDB
wqq_sgs_log_events: Data: 1.02MB + Index: 0.00MB + Engine InnoDB
wqq_sgs_log_visitors: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wqq_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_stock_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wqq_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wqq_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wqq_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wqq_usermeta: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wqq_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wqq_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wqq_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wqq_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wqq_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wqq_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wqq_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wqq_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wqq_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wqq_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wqq_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wqq_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_wpgmza: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_wpgmza_nominatim_geocode_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wqq_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 59
custom_css: 2
customize_changeset: 13
faqconc: 5
nav_menu_item: 18
page: 23
postman_sent_mail: 161
product: 20
product_variation: 6
revision: 407
shop_coupon: 1
shop_order: 42
spt_testimonial: 1
uwpm_mail_template: 1
wp_block: 5
wpcf7_contact_form: 1
wpforms: 1
wpsl_stores: 22

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (32) ###

Add Quantity Field on Shop Page for WooCommerce: by Tanvirul Haque – 1.0.1
Afterpay Gateway for WooCommerce: by Afterpay – 3.2.2
EditorsKit: by Extendify – 1.31.6
Code Snippets: by Code Snippets Pro – 2.14.1
Conditional Shipping for WooCommerce: by Lauri Karisola / WooElements.com – 2.2.2
Contact Form 7: by Takayuki Miyoshi – 5.4.2
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2
Easy Testimonial Slider pro: by I Thirteen Web Solution – 2.19
Editor Block Outline: by Kalimah Apps – 1.1.2
Enable Media Replace: by ShortPixel – 3.5.0
FAQ Concertina: by Michael Burridge
Zyriab Ltd. – 1.4.7

WP Armour - Honeypot Anti Spam: by Dnesscarkey – 1.8.4
Jetpack: by Automattic – 10.1
Kadence WooCommerce Email Designer: by Kadence WP – 1.4.8
Meta Tag Manager: by Marcus Sykes – 2.2
Gutenberg Blocks and Template Library by Otter: by ThemeIsle – 1.6.9
Post SMTP: by Yehuda Hassine – 2.0.23
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
SiteGround Optimizer: by SiteGround – 5.9.6
SiteGround Security: by SiteGround – 1.1.2
Sitemap by click5: by click5 Interactive – 1.0.29
Change Storefront Footer Copyright Text: by QuadLayers – 1.0.6
Title Remover: by WPGurus – 1.2.1
Ultimate WP Mail: by Etoile Web Design – 1.0.7
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.13
WooCommerce Extended Coupon Features FREE: by Soft79 – 3.2.7
WooCommerce Payments: by Automattic – 2.9.1
WooCommerce PayPal Payments: by WooCommerce – 1.5.1
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.9.3
Stock Manager for WooCommerce: by StoreApps – 2.7.0
WooCommerce: by Automattic – 5.6.0
WP Store Locator: by Tijmen Smit – 2.2.234

### Inactive Plugins (1) ###

Easy Testimonial Slider: by I Thirteen Web Solution – 1.0.14

### Settings ###

API Enabled: ?
Force SSL: –
Currency: NZD ($)
Currency Position: left
Thousand Separator: 
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #176 - /shop/
Cart: #457 - /cart/
Checkout: #15 - /checkout/
My account: #16 - /my_account/
Terms and conditions: ? Page not set

### Theme ###

Name: Storefront
Version: 3.7.0 (update to version 3.8.1 is available)
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: Yes
Shop country code: NZ
PayPal card processing available in country: No
Pay Later messaging available in country: No
Vault enabled: Yes

### Action Scheduler ###

Complete: 184
Oldest: 2021-08-11 09:03:27 +0000
Newest: 2021-09-10 12:05:07 +0000

### Status report information ###

Generated at: 2021-09-11 09:16:12 +12:00

Hi @bluewave99,

Thanks for sharing your System Status.

After a woocommerce database update, the message “WooCommerce database update done” appears and cannot be dismissed (been visible on my admin panel for several weeks now). Pressing “Thanks” simply reloads the page with no change.

I recently updated my WooCommerce database to match the WooCommerce core version and have not been able to replicate the problem you’re describing. But, as reported, it seems that the database updated message won’t dismiss for some users. There is a workaround for this though and it’s using a snippet to get rid of the notice:

https://github.com/woocommerce/woocommerce/issues/27424#issuecomment-857018860

You can also add your comment on that Github issue so that it will go straight to the attention of the core developers, and they’ll get an idea of how many users are being affected and of the impact of it.

As a side note, for adding code snippets you can use https://www.ads-software.com/plugins/code-snippets/.

I hope this helps.

Thanks for the advice!

I logged in to apply the snippet, thought I would press “thanks” one last time….and it worked and the notice disappeared (before I applied the snippet).

Zero idea why it finally worked.