Cannot display Help tab

Hi Nicolas,

Thanks for trying out the plugin and letting me know about this odd problem. I assume you are using version 1.2.0? I assume you are on the latest version of WordPress?

I have re-checked and the help tab works on my test site and a couple of client sites so there must be something about your setup. Hopefully we can work it out and I can develop a fix for you and anyone else seeing this.

I did notice that on my test sites and on my client sites the URL is different to the one you have posted. In your URLs you have …/admin.php?… but in the URL’s on my site or my client sites it shows …./edit.php?… and this works.
If I edit my URL ut use admin.php then I get the same problem you describe with the first link.

Interestingly, I don’t set this part of the URL in my code as I use a relative link href="?post_type=pgeek_sas&page=pg-sas&tab=help" and WordPress fills in the rest – so I will investigate why you are seeing admin.php and others are seeing edit.php

If you can give me any info on your WordPress setup that might be unusual then that would be great (you can email me direct from https://www.peoplesgeek.com/contact/ if it’s info you don’t want to make public)

Thanks for your help and thanks for reporting this problem.

Brian

Hi Brian,
I sent you more details using your contact form.

Nicolas

Hi Nicolas,

It’s great that we found out that you are using “Ozh’ Admin Drop Down Menu” plugin and that it seems to rewrite the admin URLs when it customises the menu.

I’ve been able to find a work around and add it to my plugin so that it will now work with Ozh running or not. When you asked who should make the fix I suppose it’s probably both of us but I’ll make it in the shop plugin as I have control of that and it’s easy – that way if any other menu customising plugin does the same thing the shop will still work.

This fix as well as a number of other new features are in a new release that should be out in a few days!

Thanks again for reporting this issue and giving me the information I needed to fix it.

Brian

Hi Nicolas,

I’ve just released a new version that should address this problem as well as introduce some neat new features like pagination and support for shortcodes in most fields

Brian