Cannot display snippet on category

hi

is the category post created using some plugin? or just using wp editor?
if it from some plugin, it looks like the plugin is not applying the shortcodes on the content.
if it is wp editor we may have to debug this. if you could provide admin access at https://xyzscripts.com/support/ we could check this out.

hi,
thanks for your answer.
I use the wp editor, I guess.
https://cl.ly/3g0X3B1a1c3r

Best,
Sarah