Cannot download Event Manager Plus!

  • Resolved chriscambo

    (@chriscambo)


    2 years ago

    Just purchased Event Manager Plus Unlimited, got sent link to download, but there is no button to actually download the addons! Only a manager button that asks me to renew or cancel current subscription

Viewing 7 replies - 1 through 7 (of 7 total)
  • Priya Goenka

    (@priyagoenka)

    Hi @chriscambo

    Please check your mail, You should have got the link to download the Addons. Else, Please go to WP event manager- My Account>> Downloads and License, here you should be able to download the Addons.

    Regards,
    Priya

    Thread Starter chriscambo

    (@chriscambo)

    Please go to WP event manager- My Account>> Downloads and License, here you should be able to download the Addons.

    This page only has one button that says manage, once clicked it takes me to subscription page. There is no button to download any addons

    Priya Goenka

    (@priyagoenka)

    Hi @chriscambo

    Can you please create a Support Ticket for same.

    Regards,
    Priya

    Thread Starter chriscambo

    (@chriscambo)

    I have already rasied a ticket (#13123) 4 days ago and still waiting for a reply

    Priya Goenka

    (@priyagoenka)

    Hi @chriscambo

    I have reverted you to the Ticket, Please let me know your availability.

    Regards,
    Priya

    Thread Starter chriscambo

    (@chriscambo)

    Can you refer to the support ticket and answer my request please?

    Looking to see if you can email ove rthe plugins until this issue is resolved

    Priya Goenka

    (@priyagoenka)

    Hi

    I hope the issue is now resolved.

    Regards,
    Priya

Viewing 7 replies - 1 through 7 (of 7 total)
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