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Resolved successvalues
(@successvalues)

9 years, 4 months ago

Hi
My site https://www.businessingambia.com cannot copy and old newsletter or allow me to send fresh newsletter. I received an error message ( I don’t know how to add screenshot here).
Error started with
Request error not JSON:<!DOCTYPE Html>

I have deleted the plugin and reinstall but still not working.

Pls help

https://www.ads-software.com/plugins/wysija-newsletters/

Viewing 11 replies - 1 through 11 (of 11 total)

felix_ardeleanu
(@felix_ardeleanu)

9 years, 4 months ago

Hi,

I am having the same problem with my websites. I understand from my hosting provider that the problem is caused by an well-known vulnerability called ModSecurity (CVE-2014-3907).
The guys from MailPoet should fix this as quickly as possible.

Thread Starter successvalues
(@successvalues)

9 years, 4 months ago

Thank you Flex,

Do you think it will be better for us deactivate the plugin.

I have searched about the CVE and it relates to Mailpoet

https://www.scip.ch/en/?vuldb.70745

Moderator Jan Dembowski
(@jdembowski)

Forum Moderator and Brute Squad

9 years, 4 months ago

I have searched about the CVE and it relates to Mailpoet

That CVE was patched almost a year ago.

Thread Starter successvalues
(@successvalues)

9 years, 4 months ago

That is right. Is it not possible similar issue is affecting them again?

Moderator Jan Dembowski
(@jdembowski)

Forum Moderator and Brute Squad

9 years, 4 months ago

That exploit? Nope. ?? That was stomped out of existence.

Error started with
Request error not JSON:<!DOCTYPE Html>

Is that all the error that you get?

Thread Starter successvalues
(@successvalues)

9 years, 4 months ago

No, is a long message and I wish I know how to add screenshot here.

Thread Starter successvalues
(@successvalues)

9 years, 4 months ago

Hi,

I have uploaded it on my google plus page.

https://plus.google.com/u/0/+EbrimaSAWANEHb/posts/WEHSSgZd5oF?pid=6169471592510410146&oid=105907919394091401982

or

https://plus.google.com/u/0/+EbrimaSAWANEHb/posts

Thank you for looking at it.

felix_ardeleanu
(@felix_ardeleanu)

9 years, 4 months ago

I don’t know what to do, but my hosting provider had configured some restrictions, for security reasons.

Wysija
(@wysija)

9 years, 4 months ago

Hi,

The exploit with MailPoet was indeed patched over a year ago, so if you are still having issues with this (even after updating), it’s likely a problem with your server.

felix_ardeleanu
(@felix_ardeleanu)

9 years, 4 months ago

Thanks for your response, but MailPoet plugin worked just fine until your last update.
I have raised the problem with my hosting provider and they explained that for security reasons they cannot add any exceptions on their server, so I will be forced to use another newsletter plugin ??
Search the forum, there are many users that experience the same issue.

Wysija
(@wysija)

9 years, 4 months ago

Hi,

Sorry to hear that. We will be investigating this issue shortly. Thanks for your feedback.

Viewing 11 replies - 1 through 11 (of 11 total)

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