Cannot edit content of menu

  • Resolved joyfl

    (@joyfl)


    1 year, 8 months ago

    I am using the Elementor header off canvas menu on a website and for some reason i cannot edit or create new content for that menu. (using the free version that came with a theme I purchased)

    The issue i think was caused after i moved the website from its temporary location while building it to its current domain. I cannot find how to confirm that suspicion and where to look for that and change it

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Reedwanul Haque

    (@reedwanul)

    Hi @joyfl ,

    Thanks for reaching out to us.

    I am sharing a video on Header Offcanvas. Make sure you have followed these instructions. Then, the issue you are having can happen due to caches or third-party theme/plugin conflict. Will you please check by clearing the caches completely from your site and browser?

    You can run a conflict test on your site to determine what actually causes the issue.

    To do so, first of all, switch your theme to a default theme like 2020 or Hello Elementor and check if the issue still persists. If that solves your issue, that means the issue is related to the theme you are using.


    If switching to the default theme also doesn’t help, please check for any conflicts between the installed plugin. To troubleshoot the issue, please deactivate other plugins except for Elementskit and Elementor to check if the issue still persists. If that solves your problem, activate the plugins one by one, and continue checking the issue In this way you will be able to detect which one causes the problem.

    Let me know your findings after performing the conflict test & share your website URL so that I can inspect there.

    Best Regards,
    Reju

    Plugin Support Moin Munna

    (@moinmunna)

    Hello @joyfl ,
    I hope you’re doing fine.

    We haven’t received any update from you till the last response and assuming that the issue is resolved now. For that reason, I’m marking this thread as resolved. If you need further assistance, never hesitate to create a new thread. We are always here to assist you.

    Best Regards,
    Moin

Viewing 2 replies - 1 through 2 (of 2 total)
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