Cannot Edit Existing Header or Footer Using 1.6.41

  • Resolved coldspringconsulting

    (@coldspringconsulting)


    1 month, 1 week ago

    This is more of an FYI for anyone with this issue. This is also meant to serve as notice for the developers that there is some sort of bug with the most recent version of Elementor Header & Footer Builder – 1.6.41.

    When trying to edit a header or a footer in Elementor (of course), I am unable to see the Elementor environment to perform any editing. This is happening with multiple sites using different themes and different hosting partners.

    I am using:
    WordPress – 6.6.2 (and older recent versions)

    Elementor Header & Footer Builder – 1.6.41

    Elementor 3.24.2 (and older recent versions)
    Elementor Pro 3.24.1 (and older recent versions)

    Firefox – 130.0 (and older recent versions)

    Themes – Various

    Solution: I downloaded Version 1.6.28 from https://www.ads-software.com/plugins/header-footer-elementor/advanced/ and replaced the 1.6.41 version with 1.6.28. I am again able to edit existing headers and footers on the sites that this has occurred with. I have also temporarily turned off auto-updates for Elementor Header & Footer Builder so it does not get updated again.

    I do not know if it is possible to create and edit a newly created header or footer. I also do not know if there is some conflict between Elementor Header & Footer Builder – 1.6.41 and some other plugin.

    Please advise if there is a better place to create a bug report. Also please consider updating this post once the issue is fixed in a new version.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support bsfankusht

    (@iankusht)

    Hello @coldspringconsulting,

    We are sorry for the trouble you’re experiencing. It seems like the issue is caused by the site’s cache when updating the plugin for some of our users. A quick way to fix this is by refreshing your Permalinks.

    You can follow this guide on how to flush WordPress Permalinks: How to Refresh WordPress Permalinks.

    Our developers are working on finding a solution so that in future updates, users won’t need to flush their Permalinks manually.

    I hope this helps resolve the issue, but feel free to let me know how it goes. I’m here if you need any more assistance!

    Kind regards,
    Ankush ??

    Thread Starter coldspringconsulting

    (@coldspringconsulting)

    Thank you for the response. I will see how it goes with the next update!

    Plugin Support bsfankusht

    (@iankusht)

    Hi @coldspringconsulting ,
    ?
    You are most welcome! Feel free to reply back to this thread if you still need any assistance or start a new thread if there’s anything else related to this plugin, we can help you with.
    ?
    Kind regards,
    Ankush???

Viewing 3 replies - 1 through 3 (of 3 total)
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