Cannot Edit Page

  • Resolved fiqi

    (@fiqi)


    4 months, 2 weeks ago

    Hello, at first, I cannot add new page, edit divi page, visit appearance>>theme page dashboard, visit appearance>>widget page dashboard (all goes to critical error page)


    I use all updated version :

    Divi theme, WPML Multlingual CMS, WPML String Translation, Supreme Modules Lite, Divi Torque Lite.

    After checking plugin (on off the plugins) I recognized that the problem is in Divi Torque Lite. And then I reinstall the Divi Torque plugin, now the problem is cannot edit divi page with warning: Critical error

    And then I want to see the wp debug and the warning said:
    Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 3424256 bytes) in?/home/bodyswiss/domains/staging.bodyswiss.com/public_html/wordpress/wp-content/themes/Divi/includes/builder/functions.php?on line?11177

    Downgrade the version 4.0.0 not solve the problem. I cannot downgrade to 3.6.6 version

    I have the live website with 3.6.6 version, and divi 4.25.0 and everything goes right.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support M. Asif Hossain

    (@asifsiam97)

    Hello @fiqi ,

    To diagnose and resolve the issue you’re facing, I need to gather more information about your current setup. Please provide the following details:

    1. Current PHP version: Which version of PHP is your server running?
    2. Current WordPress version: Which version of WordPress are you using?
    3. PHP memory limit: What is the current PHP memory limit set in your php.ini file or via your hosting control panel?
    4. Active plugins: List of all active plugins besides the ones you already mentioned (Divi Torque Lite, WPML Multilingual CMS, WPML String Translation, Supreme Modules Lite).
    5. Error log details: If there are any other relevant error logs or messages, please share them.

    With this information, we can better understand the environment and identify potential conflicts or limitations causing the critical error.

    Best Regards,
    Asif Hossain

Viewing 1 replies (of 1 total)
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