Cannot edit woocommerce fields

  • Resolved u3rhcnq

    (@u3rhcnq)


    4 months ago

    Hello, we have an issue with the Revolut plugin as if a user has an error in one of his billing fields or other and uses a Revolut payment method, and it shows the usual field validation error. The problem is that the user will now not be able to edit or select any of the fields to fix it, and it looks like the whole WooCommerce section is unresponsive, as the user cannot even select the error text. I have narrowed this down to the plugin, as this problem goes away if you use any other payment method other than the ones provided by Revolut, so it’s only affecting the plugin.

    You can verify this by adding any product to the cart and trying to check out with one or more incorrect fields. Can this please be looked at, as this is a showstopper for using this plugin in production.

    Current WordPress version: 6.6.1
    Woo Version: 9.1.4
    Plugin version: 4.16.0

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support businessrevolutsupport_cornel

    (@businessrevolutsupportcornel)

    Hi,

    Thank you for reaching out to us and flagging this issue. It looks like if the customer refreshes the page, he will be able to continue with the payment as expected.

    However, this should not be necessary, our developers are already looking into this and we will try to issue a fix as soon as possible.

    Will keep you updated.

    Kind regards,

    Plugin Support businessrevolutsupport_cornel

    (@businessrevolutsupportcornel)

    we have fixed the issue, there is a new version that has just been released. Please update and confirm if it’s fixed from your side as well.

    Thank you again for flagging this!

    Thread Starter u3rhcnq

    (@u3rhcnq)

    Hello,

    This new update has now fixed the issue.
    Thank you for your quick response and fix.

    Kind Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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