Cannot enter Custom URL

  • Resolved dkrahl

    (@dkrahl)


    2 years, 9 months ago

    Hi and thanks for this excellent plugin. I have a strange bug.

    I want to enter a value for “Custom – Enter a custom meeting URL”. The moment I start typing the url, the entire web meeting accordion disappears and the Save button gets greyed out. Everything else for this plugin works just fine.

    Screenshot here

    The console states when doing the initial Web meetings accordion click:

    {code: "rest_no_route", message: "No route was found matching the URL and request method",…}
code: "rest_no_route"
data: {status: 404}
message: "No route was found matching the URL and request method"

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Simply Schedule Appointments Support

    (@simplyscheduleappointments)

    Hello @dkrahl

    Sorry to hear you’re encountering that issue ?? I just tested this on our test site and I can’t seem to recreate this problem with the web meetings tab.

    Could you confirm that you’re using the latest version of the plugin? The free plugin should be on v.1.5.4.0. If not, could you update the plugin and see if that helps?

    Otherwise, please reach out to us and we’d be happy to continue and investigate this issue: [email protected]

    Thanks!

    Thread Starter dkrahl

    (@dkrahl)

    Hi and thank you for the swift reply. Version 1.5.4.0

    I have just deactivated all plugins and re-activated and suddenly it works. I suspect “White Label CMS” plugin caused the issue.

    Thank you

    • This reply was modified 2 years, 9 months ago by dkrahl.
    Plugin Contributor Simply Schedule Appointments Support

    (@simplyscheduleappointments)

    @dkrahl Thanks for the update and the heads-up! I just tried testing SSA with White Label CMS and couldn’t see any issues. But, we’ll keep that in mind in case we see other similar issues.

    Thanks again!

Viewing 3 replies - 1 through 3 (of 3 total)
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