Cannot exclude product without EAN. Filter not working

Hi,

Thanks for using our plugin and reaching out to us.

Can you share the plugin debug.log with us so we can tell if your feed is properly updating? This is how you can retrieve the debug.log URL: https://adtribes.io/send-your-debug-log-to-support/

Also, are you perhaps using a caching plugin or doing some object caching (such as Redis)?

https://amaryllis-slippers.gr/wp-content/uploads/woo-product-feed-pro/logs/debug.log

Yes i am using redis but because i had this issue cause of redis i have fixed this by purging the object cache before the xml refresh. This time even this does not help.

Changes are still very big the issue at hand is being caused by Redis caching. Our plugin is not compatible with it. Can you try disabling the Redis plugin completely and than update your feed?

Yes i tried that just now. Nothing changes and the problem persists. It is not caused because of redis

• This reply was modified 1 year, 1 month ago by jimon07.

I have exact the same problem.

Products display on feed even I have a filter to exclude empty ean products.

Yes it seem like there is some compatibility issue here. I hope the team can fix it fast, because it is a widely used plugin for many e-commerce websites.

Hi all,

We have just pushed out a new release of our plugin that should solve the issue at hand. Thanks for reporting this bug to us, much appreciated.