Cannot fill up queue

Hi Jake,

Sounds like the redirection fails to get you back to the queue screen. This can be caused by a conflict with other plugins. To be completely honest with you, we haven’t changed anything around filling up the queue functionality with the latest update.

I think the best thing to do in this case is to enable debugging in WordPress, try fill in the queue as per usual and see what errors is thrown on the blank page after the redirection.

Do you have any post types enabled in plugin settings by the way?

The only time the queue works is if I select only ‘posts’ in allowed post types. If I select ‘products’ it won’t refill. Have tried deactivating all other plugins and it still doesn’t work.

Are you comfortable with changing code on your website? If so, can you open wp-config.php file and add:

define( 'WP_DEBUG', true );

somewhere in between lines? or if there is already line like that, change the second value (after coma) to “true”.

Then try refilling the queue again. It should display error it’s facing.

Can you tell me the following as well:

1. which e-commerce plugin do you use?
2. which version?
3. any additional extensions / add-ons used for the e-commerce plugin (and their versions)?

I will try and replicate your wordpress installation on my end and see the error myself.

Marking as resolved due to inactivity. Feel free to open another support ticket should you need more assistance.