Cannot fully uninstall UpdraftPlus plugin

  • Resolved robertmy

    (@robertmy)


    3 years, 11 months ago

    Hi there,

    Below is an automated email I received from WordPress.

    I’m curious as to why I received this email, because I un-installed the UpdraftPlus plugin. I now have 8 total plugins, and UpdraftPlus is not one of them.

    Thoughts?

    Best,
    Robert

    ++++++++++++++++++++++++++++++++++++++++++++++++++
    Automated email from WordPress is below
    ++++++++++++++++++++++++++++++++++++++++++++++++++

    Howdy! Some plugins have automatically updated to their latest versions on your site at <mywebsite.com>. No further action is needed on your part.

    These plugins are now up to date:
    – UpdraftPlus – Backup/Restore (from version 2.16.42.24 to 2.16.43.24)

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please try to double check if the email is coming from the same website? You can check and delete “updraftplus” folder in the “wp-content/plugins” folder if it still exists.

    Best Wishes,
    Bryle

    Thread Starter robertmy

    (@robertmy)

    Hi Bryle,

    Thank you very much for your response. That’s a good suggestion.

    I’m a real newbie: can you please tell me how to delete something from the “wp-content/plugins” folder?

    Thanks again!
    Robert

    – Connect to your website using FTP client, or File Manager in cPanel.
    – Navigate to the /wp-content/ folder.
    – Inside the wp-content folder, you will see a folder called plugins.
    – If the UpdraftPlus folder has not already been deleted, you should be able to delete it here.

    Thread Starter robertmy

    (@robertmy)

    Thank you freejmp7! That worked. I’m all set.

    Robert

Viewing 4 replies - 1 through 4 (of 4 total)
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