• Resolved shieatt

    (@shieatt)


    I’ve tried everything it feels like.

    I set up a Facebook app and set the app from development mode to Live. Copied the App ID and App secret to the plug-in settings page.

    I then copied the shortcode as indicated in this forum with the page-id copied from the business page I’m an admin on.

    [wpfb_events page_id=”264689213546237” col=”2″ max_events=”10″]

    Nothing ever shows up. What am I doing wrong?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • lisha56

    (@lisha56)

    Hello @shieatt,

    Thanks for reaching out to us.

    we check it out and found that your Facebook page is private.As we are using “App ID” and “App Secret” for importing events, the plugin is not able to import private events or events which are publically not accessible. Can you please check event (https://www.facebook.com/RYEBarBaltimore/). after logout from facebook. maybe it’s not accessible because of “Age restrictions” or anything else. Can you please try after making the event public.
    https://prntscr.com/ie09hs

    Hope this will be helpful to you.

    Thanks

    Thread Starter shieatt

    (@shieatt)

    Ah, yes! Thank you, had to turn off age-restriction from 18+ in the page settings.

    Now its only showing events in the Widget, but not with the shortcode.

    [wpfb_events page_id=”264689213546237” col=”3″ max_events=”10″]

    Any ideas?

    lisha56

    (@lisha56)

    Hello @shieatt,

    In Sort code normally there is issue with double quote(“) which are not properly copied so it doesn’t work, if you can check sort code and make sure all double quote ( ” ) is proper then it should work fine.Also check it out the document here

    Let us know if you have any query.
    Thanks

    Thread Starter shieatt

    (@shieatt)

    It’s working now, thanks guys!

    It might be helpful to have some form of documentation in the plug-in after you install it. From the look of the forum here, a lot of people seem to be having the same problem with the “” around the shortcode.

    How do I change the size and shape of the events? How do I include Event descriptions?
    What are all the options we have available to us within the shortcode?

    Thanks again!

    lisha56

    (@lisha56)

    Hello @shieatt,

    Please check it out document here which is useful to you how to use shortcode.

    How do I change the size and shape of the events?
    =>Please put below custom css .you can add custom css at admin panel ->Appearance->Customize ->Additional css add below code.
    please insert below css in Additional css.

    .event_details {
    height: 94px !important;
    }

    .img_placeholder {
    min-height: 187px !important;
    }

    How do I include Event descriptions?
    =>currently this type of functionallity in our shortcode .we are adding this to our TO DO list maybe we will add in future release.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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