Cannot insert gallery into page ” insert button doesn’t work”?

  • Resolved rwalton

    (@rwalton)


    6 years, 1 month ago

    Have had this plugin for years no problem. I needed to upload new photos and galleries. I use this plugin instead of doing the code my self to save time I’m very busy and need things to just work.

    I can do everything except the very last part. Click the button “Insert into post” nothing? No spinning wheel nothing! Dead silence??

    I tried everything I can think of refreshed, deactivate, redo. nothing! Nothing on support helps. I have now spent going on an hour and a half and still unable to get it to do this one little thing add a gallery to a page!

    I don’t image I will get a response so I will now spend more time trying to find and add shortcode manually if that doesn’t work I will find my images and move them to a new plugin that works I have deadlines to meet and I don’t have time to figure out a lazy developers problems out. If anybody reads this
    here is what I get when I go to developer tools javascript console:

    Uncaught TypeError: Cannot read property ‘activeEditor’ of undefined
    at get_params (admin-ajax.php?action=shortcode_bwg&:3992)
    at admin-ajax.php?action=shortcode_bwg&:2812
    admin-ajax.php?action=shortcode_bwg&:3992 Uncaught TypeError: Cannot read property ‘activeEditor’ of undefined
    at get_params (admin-ajax.php?action=shortcode_bwg&:3992)
    at bwg_update_shortcode (admin-ajax.php?action=shortcode_bwg&:2822)
    at HTMLDocument.<anonymous> (bwg_shortcode.js?ver=1.5.6:30)
    at i (jquery.js?ver=1.12.4:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
    at Function.ready (jquery.js?ver=1.12.4:2)
    at HTMLDocument.K (jquery.js?ver=1.12.4:2)
    admin-ajax.php?action=shortcode_bwg&:4365 Uncaught TypeError: Cannot read property ‘activeEditor’ of undefined
    at bwg_insert_shortcode (admin-ajax.php?action=shortcode_bwg&:4365)
    at HTMLButtonElement.onclick (admin-ajax.php?action=shortcode_bwg&:2756)
    /wp-admin/admin-ajax.php?action=oembed-cache&post=733:1 Failed to load resource: the server responded with a status of 404 (Not Found)
    admin-ajax.php?action=shortcode_bwg&:4365 Uncaught TypeError: Cannot read property ‘activeEditor’ of undefined
    at bwg_insert_shortcode (admin-ajax.php?action=shortcode_bwg&:4365)
    at HTMLButtonElement.onclick (admin-ajax.php?action=shortcode_bwg&:2756)

Viewing 1 replies (of 1 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    We apologize for the inconvenience you have faced.

    We need to have a closer look at the described issue.

    Please contact our support team using the following email address [email protected]
    Also, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks, have a nice day!

Viewing 1 replies (of 1 total)
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