Cannot insert new photo gallery – Sits and hangs

  • Resolved kristinubute

    (@kristinubute)


    2 years, 3 months ago

    Hi

    I’m trying to add new photo gallery into a page, but when I click on “ADD GALLERY” on the page, it sits and hangs … doesn’t show me any options etc.

    I haven’t had issues before.

    Is there a workaround OR a way to ADD a shortcode instead to get it going, as I need to ADD an urgent page in for a client and completely stuck.

    I have used other Galleries that at least have an option to “GENERATE SHORTCODE” to view a Gallery but I cannot see that option with your plugin.

    If someone could advise and help urgently as I need to get a new gallery on a client site and cannot.

    Thanks
    Kristin

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  • Plugin Support Nikita Anisimov

    (@nikitaanisimov)

    Hello, dear @kristinubute

    I am very sorry but I should ask you to contact our technical team to solve this issue, please contact us using the following form”. Please mention this forum post link in your email’s subject line as well as your website’s URL,

    Thank you very much in advance!

Viewing 1 replies (of 1 total)
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