Cannot install new themes

  • I just got wordpress, when I try to search for a new theme, I get this message:

    “An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums.”

    I am using bluehost for hosting. Anyone know how to resolve this issue?

Viewing 1 replies (of 1 total)

  • The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.

    Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://www.ads-software.com/support/article/debugging-in-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.

    In both cases you should be able to see what the cause is in the logfile.

Viewing 1 replies (of 1 total)
  • The topic ‘Cannot install new themes’ is closed to new replies.

Tags