Cannot install plugins

  • Resolved Drumrocker365

    (@drumrocker365)


    9 years ago

    Alright, here’s what happened:

    This morning, I went to log into my site and post to it, and when I went to check the Google Captcha, I got some error that the plugin was not working. The ONLY way I was able to log in was to remove the Google Captcha plugin from my server, so I did. And now when I go to install plugins (cause I’m thinking maybe there’s a newer version of the Captcha plugin with a fix), I get “An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums.” Help is appreciated.

    Thanks,
    Christian

Viewing 3 replies - 1 through 3 (of 3 total)
  • lisa

    (@contentiskey)

    disable all plugins and and reactive 1 by 1 to see if you can isolate the source of the issue.
    change to theme twentyfifteen to rule out theme problem.

    Thread Starter Drumrocker365

    (@drumrocker365)

    Hi,

    I disabled plugins 1 by 1 and nothing changed. I do not want to change my theme to twentyfifteen, as I do not want to risk ruining the configuration of my current theme.

    Thanks,
    Christian

    Thread Starter Drumrocker365

    (@drumrocker365)

    Hi,

    I contacted my host and they said that my DNS was configured incorrectly. They have fixed the problem and everything now functions as normal.

Viewing 3 replies - 1 through 3 (of 3 total)
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