Hi @khgalaxy
Thank you for providing the screenshot.
This kind of problem is usually caused by a conflict with your theme or with another plugin present on your site. Can you please try to perform a full conflict test and see if that works?
https://woocommerce.com/document/how-to-test-for-conflicts/
If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.
Otherwise, please share your System Status Report, that will help us further troubleshoot.
You can find it via WooCommerce > Status
. Select Get system report
and then Copy for support
. Once you’ve done that, you can paste it into your reply here.
If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs
.
Let us know how it goes!