cannot install properly

  • Resolved arathra

    (@arathra)


    2 months, 2 weeks ago

    I install the plugin but on the settings page a popup says,

    An error occured while updating the options. For more information, check your console. You might also want to check your PHP Error Logs.

    The console error says:

    GET https://xxxxxxx/wp-json/mwai/v1/settings/update/ 404 (Not Found) An error occured while updating the options. index.js?ver=1725625753:2 An error occured while updating the options.
    {message: “The API can’t be accessed. Are you sure the WP RES…le: http…

    Visiting https://xxxxxx/wp-json/mwai/v1/settings/update/ shows:

    {“code”:”rest_no_route”,”message”:”No route was found matching the URL and request method.”,”data”:{“status”:404}}

    Meanwhile there does not appear to be anything in the PHP logs regarding this issue.

    I’d like to try it as the current AI we’re using isn’t particularly good. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Val Meow

    (@valwa)

    Hey @arathra! ??

    Make sure your WordPress REST API is enabled and running on the wp-json endpoint. Without this, the plugin won’t be able to update the settings and function properly on your website. Thanks!

    Thread Starter arathra

    (@arathra)

    Hi, yes the REST API is working here: https://dev.encast.eu/wp-json/

    But the plugin still throws an error. I then removed all other plugins and the error still occured.

    The site is http (it’s a dev site) so could that be an issue?

    • This reply was modified 2 months, 1 week ago by arathra.
Viewing 2 replies - 1 through 2 (of 2 total)
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