Cannot issue refund: Error saving action: Database is limited

Hi there!

Thank you for contacting us! ??

I understand you are unable to issue refunds and are getting the error: Error saving action: Database is limited.

This can be due to the growing size of a table in your database.

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Hi,

Yes I have identified the issue. Turns out the database is too big for my host and they put a stop on it. I will try to reduce the size of my database. Thanks.

Hi @xiaobijou

Turns out the database is too big for my host and they put a stop on it

Thanks for letting us know.

I will try to reduce the size of my database

Here’s a couple of useful articles which’ll help you with that:

– https://hostarmada.com/tutorials/blog-cms/wordpress/how-to-reduce-size-of-wordpress-database/
– https://cultofweb.com/blog/reduce-the-size-of-your-wordpress-database/