• My website seems to run perfectly on my laptop and Samsung Tablet. The home page on my mobile phone is reacting differently. It loads the home page and it has 2 lines that I assume are the links to my other pages, but when I click on the link , nothing happens. Have you ever heard of this happening before. I’m starting to wonder if all people using mobiles can view my whole site.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Coder

    (@codermania)

    This issue is common and could be due to responsiveness problems on smaller screens. To troubleshoot:

    1. Test on other mobile devices to see if it’s widespread.
    2. Check if your mobile menu is working correctly.
    3. Use browser developer tools to simulate mobile devices.
    4. Update your theme and plugins.
    5. Temporarily disable plugins to identify conflicts.
    6. Look for JavaScript errors in the browser console.
    7. Verify your CSS media queries for mobile screens.

    If you’re not comfortable with these steps, consider using a mobile-friendly menu plugin or hiring a web developer for assistance.

    Yes, other mobile users might be experiencing the same issue. It’s important to resolve this to ensure your site is accessible to all visitors.

    Would you like help with any specific troubleshooting steps?

    Hi there,

    Based on the console output and my inspection of your site, it seems like there are a few JavaScript-related issues, particularly related to CORS policy and failed script loading, which may be impacting the functionality of your menu on mobile devices.

    Here are some steps you can take to address the issue:

    1.CORS Policy Issues:

        • The Iubenda script and other external resources are being blocked by CORS policy. If these scripts are critical (such as for cookie consent), you may need to contact the providers to ensure they have the appropriate CORS headers enabled. If the scripts are not essential to the site’s core functionality, consider temporarily disabling them to see if the mobile navigation works.

        2.Check for JavaScript Errors:

          • There is a specific error related to a missing @wordpress/interactivity module. This could be part of a block or plugin you are using. Ensure that your WordPress installation and plugins are up-to-date, as this error may be caused by outdated software. (The package@wordpress/interactivity contains the logic that enables the Interactivity API which was introduced in WordPress Core in v6.5.)

          3.Disable Non-Essential Scripts:

            • Try disabling non-essential plugins and scripts one by one to narrow down which might be causing the issue. You can also disable the Iubenda script temporarily to see if this resolves the mobile issue.

            Let me know if these steps help.

          Viewing 2 replies - 1 through 2 (of 2 total)
          • You must be logged in to reply to this topic.