Cannot load photos+text editor suddenly not working

  • nellik22

    (@nellik22)


    5 years ago

    Hello!

    I have recently set up my site, and I have a used a lot of code snippets etc to cotumize everything. I do not use a lot of plugins.

    I use Woocommerce, and suddenly I could not upload media: it worked earlier. Then, I checked if i could post images in posts, but when i click the add new post, i just get that there is an error with the text editor. I have no idea what I have done wrong, all the snippets are just for hiding buttons and text og the webpage and should not really interfere. And I have only added almost nothing between my last successful post and now. Any advice???

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://www.ads-software.com/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for JUST you, while you’re still logged in, without affecting normal visitors to your site. You can then use its admin bar menu to turn on/off plugins and themes one at a time. See https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/ for more information.

    Thread Starter nellik22

    (@nellik22)

    Hi!

    I tried deactivating all plugins, but no luck. I also switched theme back to a twenty theme, but still no luck. This just suddenly happened, now i have also found other weird stuff that happens:

    – If i try to upload images to my image library, i cannot see the uploaded photos in the library afterwards. My one test-product in my store also “lost” its thumnail, even though i had not deleted it.
    – If I try to uplad an image to a new product, i sometimes can see the image library and some times not.
    – If I try to write a post, I get an error saying something is wrong with the text editor. So, nothing really works any longer. I have no idea why, it has never happened before.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    random thought: Is your server running out of disk space? Ask your host about that.

    Check the server’s error logs, too.

    Thread Starter nellik22

    (@nellik22)

    Hmm, I do not think so. I have NO photos stored, (or maybe 20, depending on what wordpress wants every other time i open it) and the webpage only consist of four pages.
    I asked my hosting service, and they find nothing wrong.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Not locally for your site, but for the whole server. That’s one reason why uploads fail. Anyhow, do the files you upload make it to wp-content/uploads/whatever?

    Also ask your host about the /tmp directory on the server.

Viewing 5 replies - 1 through 5 (of 5 total)
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