Cannot load Trade > Dashboard in WordPress Admin

  • Resolved christianmarin

    (@christianmarin)


    2 years, 6 months ago

    We pay for Premium License for WooCommerce Trade Prices Premium, and submitted a ticket 5 days ago. We still haven’t received a response.

    Our website is experiencing difficulties accessing the Trade > Dashboard admin page.
    Looking in the php error log it seems to be an issue:

    PHP Fatal error: Uncaught TypeError: usort(): Argument #2 ($callback) must be a valid callback, class “” not found in /#####/#####/#####/#####/#####/search-product-overrides.php:189

    [31-May-2022 11:28:51 UTC] PHP Fatal error: Uncaught ArgumentCountError: sprintf() expects at least 1 argument, 0 given in /#####/####/#####k/#####/#####/#####/#####/#####/functions.php:235

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Fauzan Azizie

    (@fauzanade)

    Hi @christianmarin,

    We have replied to your email. Could you please check your spam folder?

    Based on the system status you’ve sent over it seems that you have an outdated version of our plugins. Could you please update them to the latest version?

    Due to the WordPress forum guidelines, we are not allowed to provide support for our premium plugin here. So we’ll continue this via our premium channel.

    Plugin Support Jeff Alvarez

    (@superlemon1998)

    Hi Christian,

    Sorry about the delay in our responses.

    I sent a reply on the 31st of May but looks like it didn’t send properly. I’ve sent another email to you, could you please check your inbox?

    If it’s not in your inbox, please check your spam folder

    Warm regards,
    Jeff

Viewing 2 replies - 1 through 2 (of 2 total)
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