Cannot load website.

  • On inputting the address the response is “You do not have sufficient permissions to activate plugin”, so site will not load.

    Other WP sites are loading OK.

    Have not tried anything yet, thought I should seek guidance before creating more problems.

    Computer uses Safari.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter Ropger1

    (@ropger1)

    Thanks James, I’ll try these options.

Viewing 2 replies - 1 through 2 (of 2 total)
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