Cannot locate file for manual deletion

  • Resolved andyandy

    (@androidandreas)


    1 month, 1 week ago

    Following deletion of the plugin, I ahve received notification that a file remains and needfs to be deleted manually:

    /home/cp[zzzzzz]/public_html/wp-content/advanced-cache.php

    However I cannort see a file within the folder …public_html/wp-content/ – just more foldfers, no individual files. What is going on?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Donncha O Caoimh (a11n)

    (@donncha)

    Did it look like that email came from WP Super Cache? It will say something like “WP Super Cache was removed from your blog or deactivated, but some files could not be deleted.”

    The plugin did indeed have problems deleting that file, but perhaps another plugin deleted it or your host did. That file is used by other caching plugins and they may delete it when they’re activated. If you can’t find it, I think that’s why.

    Thread Starter andyandy

    (@androidandreas)

    Found abd deleted – I just needed to show hifdden files.

    Plugin Author Donncha O Caoimh (a11n)

    (@donncha)

    Oh! I did not know that some hosts hide that file. Thank you for letting me know!

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there @androidandreas,

    Do you have updates about that, do you still need help? You seem to be all set but we’d like to check on you before marking the thread as solved.
    We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

    Thread Starter andyandy

    (@androidandreas)

    All good thanks, marking as resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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