Cannot log in – Could not open socket

  • atwanderer

    (@atwanderer)


    8 years ago

    Hi,

    I cannot log in to my WordPress dashboard. Error message: Could not open socket appears after I complete the login with Captiva.

    I have not logged in to my page in a while so I am not sure what can have caused this. However, it may be related to a recent automatic update to 4.7.3

    The page is still working as before if that makes a difference.

    Any help is much appreciated!

Viewing 5 replies - 1 through 5 (of 5 total)
  • cybertex

    (@cybertex)

    Hi,

    I have exactly the same issue! Maybe is it server related?

    jcumbre

    (@jcumbre)

    Hi,

    I have also the same problem.
    Please HELP!!!

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Are all three of you using “captiva”? If not, please open your own support threads rather than “me, too” replies. Thanks.

    As you use a commercial theme and need support, please use their official support channel. We feel they are best equipped to support their products.

    https://themeforest.net/item/captiva-responsive-wordpress-woocommerce-theme/8241498/support

    Thread Starter atwanderer

    (@atwanderer)

    Hi again.

    I realize I put the wrong info in my first thread. It is called RE Captcha, the thing that checks if you are human. Is this part of the login related to the theme on the page or handled by WordPress?

    Any help would be much appreciated.

    • This reply was modified 8 years ago by atwanderer.
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    atwanderer: A recaptcha may be installed by a plugin or by your hosting provider.

Viewing 5 replies - 1 through 5 (of 5 total)
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