Viewing 15 replies - 1 through 15 (of 24 total)
  • Hi @thetravelchica,

    Indeed wp-admin link is not working, try login to your admin panel through here: https://www.agilesocks.com/wp-login.php

    And let’s find out the source of your problem. Did you recently migrate your site or make a change in the domain DNS?

    Thread Starter thetravelchica

    (@thetravelchica)

    I was at least able to get to that page, but I still got the same error when I tried to log in.

    Over the weekend, I implemented SSL through my host Bluehost. But the site has been working properly for 24 hours. I was able to get to the admin panel fine until just now.

    I see, that must be the source of our problem here.

    Before implementing SSL did you change your WordPress URL to https in General Settings?

    Thread Starter thetravelchica

    (@thetravelchica)

    I don’t think that is the source of the problem because I was able to log into wp-admin 24 hours after the SSL change was complete.

    I did not change the URL to https in General Setting. But again, it has worked since the SSL certificate was applied,

    Thread Starter thetravelchica

    (@thetravelchica)

    And if this is the issue, how can I access the WP General Settings?

    Sometimes the website keeps working because of the cache even if it has a problem.
    After the cache is refreshed the problem appears. Hence, we should discard the URL being a problem.

    Let’s see if we can get access adding this to the wp-config.php:

    define('WP_HOME','https://www.agilesocks.com/');
    define('WP_SITEURL','https://www.agilesocks.com/');
    Thread Starter thetravelchica

    (@thetravelchica)

    I don’t know how to access that file

    Thread Starter thetravelchica

    (@thetravelchica)

    I figured out how to access the file, but that has not fixed the issue.

    Oh sorry, my bad. I should have asked this first: Do you have FTP access to your site? Or access to your WordPress folders and files through your CPanel?

    Ok, good job. Do you have access to the WordPress database? Usually there is an option known as PHPMyAdmin in your hosting.

    Thread Starter thetravelchica

    (@thetravelchica)

    Yes, I see an option PHPMyAdmin

    Ok, click there and then I need you to please do the following:

    1. Once inside phpMyAdmin click in Databases and select your WordPress database. If you cannot recognize your database, you can take a look at DB_NAME in the wp-config.php file we saw before.
    2. After we select the database, seacrh wp_options in the column Table and click on it.
    3. Some rows should be displayed after that. Click Edit in the rows which option_name is siteurl and home. Add the ‘s’ in the URLs that you’ll be able to see. After adding it, click Go.

    Table Screenshot for reference

    Tell me how it goes ??

    Thread Starter thetravelchica

    (@thetravelchica)

    I checked, and both of those fields already have the s in the URL.

    Ok, good to know. That’s checked ??
    Now let’s check the following file please. In the same directory you fount the wp-admin.php file there should be a .htaccess file. Can you please show me what is inside that file?

    Thread Starter thetravelchica

    (@thetravelchica)

    I do not see a .htaccess file. Note I also don’t see a wp-admin.php file. The file I looked at before was wp-config.php

Viewing 15 replies - 1 through 15 (of 24 total)
  • The topic ‘Cannot log into wp-admin, HTTP 500 error’ is closed to new replies.