Cannot log out of a different instagram user

  • Resolved saraohara

    (@saraohara)


    2 years, 3 months ago

    I downloaded the Smash Balloon Instagram Feed plugin but I can’t log out of another Instagram account I have on another website ENEN THOUG I’V NEVER USED THIS PUGIN ANYWHERE BEFORE!
    Will it work if I purchase the plugin?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @saraohara,

    Thank you for reaching out to us for assistance. This issue is caused by already being logged into Instagram with the account in the browser, and our plugin is not able to affect this. I would suggest either using a different browser, an incognito/private window, or going directly to https://www.instagram.com/ and logging out of the account before trying to make the connection to Instagram in our plugin.

    ?If this does not resolve the issue, or if you need any other assistance, please let me know.
    ?

    ?Best regards,

    Louis

Viewing 1 replies (of 1 total)
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