Cannot login

  • Hey guys,

    I am designing a wordpress website in Australia, and have a friend in London helping me. I can log in from multiple computers here, but he cannot get it to work at all on his end? Any ideas?

Viewing 7 replies - 1 through 7 (of 7 total)

  • Do you use cpanel?

    Can you elaborate a little? What do you mean he can’t get it to work? Will the site load at all? Can he access the front end?

    Thread Starter WEBBOT

    (@webbot)

    Yes we are using cpanel. Websiteguy, could it be something to do with that?

    BrashRebel, yes sorry, I didn’t explain very well! Tired ??
    He can load the page but cannot access the wp admin, it’s saying the site is not available.

    Did you make any big changes before this happened?

    Has he tried other computers, browsers and other ISP connections?

    Has he tried clearing browser caching and cookies?

    Thread Starter WEBBOT

    (@webbot)

    No big changes Website guy.

    WOyogi He has tried another computer and he cleared caching and cookies yes.

    Have you asked your hosts if they are limiting access to wp-admin via IP as part of their overall server security?

Viewing 7 replies - 1 through 7 (of 7 total)
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