cannot login

  • Resolved micheldv

    (@micheldv)


    9 years, 3 months ago

    Hello !

    I recently change from custom to recapcha (or invert) mode because the captcha was really complicated to read for me.

    Today, a few days later, I tried to connect to my website and my website did not recognize my password and after 3 attemps, I was blacklisted.

    I can access to my ftp and my database so how could a “reset” the plugin from that ?
    1. how to disblaclist my ip ?
    2. how to reset the plugin ?

    because for now, I can just delete the plugin but then, I have not login security plugin and if I put it, it is automatically activated and then, I am blacklisted again.

    Thank you in advance,

    Michel

    https://www.ads-software.com/plugins/secure-login-by-supsystic/

Viewing 1 replies (of 1 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello.
    In your database you can clear table wp_sln_blacklist and remove your IP from there (or even clear it at all).

Viewing 1 replies (of 1 total)
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