• Hi.

    My blog is https://www.voiceinrecovery.com/blog/ and last week I added a plugin to create a store to sell products. I had not done any editing or modifying of the plugin yet.

    Ever since I added it I have not been able to log into my profile.

    When I get to this page the website is blank or gives a http 500 error message: https://www.voiceinrecovery.com/blog/wp-admin/

    I wish I could delete the plugin, or make it inactive but I cannot even access the dashboard to be able to do this.

    I am not sure what to do – but at this point the store plugin has sort of crashed all pages on my website. No matter what page I click on it takes me to the “products page”.

    Does anyone know what I can do to delete this plugin or login? I wish I could remember which wordpress store plug in I used, but I dont and am unsure how to even look to find that info out without being able to access my dashboard.

    I am not really familiar with coding, and am willing to let someone else help back door enter to help me!

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  • Moderator cubecolour

    (@numeeja)

    Connect to the site using ftp or your hosting control panel file exporer. You can navigate to wp-content/plugins & delete the offending plugin manually

    Thread Starter voiceinrecovery

    (@voiceinrecovery)

    Thank you so much!!!! I figured it out through my cpanel on my hosting website. You saved me a lot of time!

Viewing 2 replies - 1 through 2 (of 2 total)
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