Cannot Login, Do not receive verification codes

  • Resolved jlsyd

    (@jlsyd)


    11 months, 3 weeks ago

    Elementor Pro account – login with user name and pass, then requires verification code which I do not receive.

    NO WAY TO CONTACT SUPPORT OR START A TICKET WITHOUT LOGGING IN, BUT I CANNOT LOGIN SO WHAT THE **** AM I SUPPOSED TO DO ?

    NO CHAT, EMAILS SENT TO PREVIOUS SUPPORT & SALES EMAIL EITHER BLOCKED OR INFORM SUPPORT EMAIL NO LONGER ACTIVE THERE IS A NEW SUPPORT SYSTEM AND GIVES THE LINK – WHICH REQUIRES A LOGIN

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Denny Paul

    (@thetechxpert)

    Hello @jlsyd,

    Sorry to hear you are having issues logging into the Elementor.

    Please go to Elementor.com and initiate a Chat to get support related to the account.

    Best Regards.

    Thread Starter jlsyd

    (@jlsyd)

    Thanks for the response @thetechexpert cannot find chat option anywhere on elementor.com any other options to contact open a login page first. As I cannot login I cannot go any further.

    Plugin Support vipul78

    (@vipulelementor)

    Hi

    Can you please try with a new email and contact us and share which email you originally contacted us with? I believe there may have been a mismatch of emails and thus the issue.

    Due to the WP Forum policy we won’t be able to provide support with this in the thread here. Please contact us through our site.

Viewing 3 replies - 1 through 3 (of 3 total)
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