Cannot login due to the “I’m human box” loading

  • youmeandlupus

    (@youmeandlupus)


    4 years ago

    Hi,
    For the past two days I’m unable to log into my WordPress blog site because the ‘I’m human’ box is continuously loading. It never gives me the option the check the box, because the box never pops up. I’m not sure what to do? I’ve tried deleting my cookies, switching between Safari and Chrome and I updated my Mac. Any suggestions/help would be greatly appreciated!!

    Thank you so much!!
    Sarah

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Prabhat

    (@prabhatrai)

    Hey @youmeandlupus,
    Could you confirm that whether or not your WordPress and PHP versions are up to date?

    JNashHawkins

    (@jnashhawkins)

    Why not turn off that wp simple firewall plugin? That’s probably the problem…

    Else rename your ‘plugins’ directory to temporarily shut down all the plugins, log in, name the directory back, then troubleshoot the problem if you can.

Viewing 2 replies - 1 through 2 (of 2 total)
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