• Resolved seb06

    (@seb06)


    Hello,

    Since the last update of your plugin, I cannot log in my admin secret page !!!!

    I am blocked, I can reset your plugin but I do not know what caused the issue.

    Please bring fix and let me know
    Best

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    Since the last update of your plugin, I cannot log in my admin secret page !!!!

    I am blocked, I can reset your plugin but I do not know what caused the issue.

    Most of the times, issues like this are caused by conflicts with other plugins. You might like to carry out a process of elimination.

    Disable all of your other plugins except ours. Then carry out a test. If you are able to log in without an issue then carry out the following test. Start enabling one by one your other plugins and at the same time you enable one plugin, carry out a test. Do this until you find out the conflict.

    Let me know how you go.

    Thank you.

    Thread Starter seb06

    (@seb06)

    Hello,

    All was working properly before your last update and the update of last wordpress update.

    I didn’t update any other plugins or change anything.

    Do you have any idea?

    Thread Starter seb06

    (@seb06)

    In fact, when typing my secret url, I get redirect to the woocommerce shop page.

    I also updated woocommerce last version, maybe this plugin is caused the issue?

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    In fact, when typing my secret url, I get redirect to the woocommerce shop page.
    I also updated woocommerce last version, maybe this plugin is caused the issue?

    I would investigate the latest WooCommerce plugin. Maybe something has changed in WooCommerce plugin.

    Thank you.

    Thread Starter seb06

    (@seb06)

    Ok thank you let me know, Cheers

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, my apologies. I meant to ask for you to investigate if WooCommerce has made any changes in the latest version. If they have, report the changes here so we can investigate further.

    Kind regards.

    Thread Starter seb06

    (@seb06)

    I have no idea what they changed, maybe you can see the woocommerce changelog.

    Thanks

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Out of curiosity. Have you enabled one of the Brute Force features by any chance?

    Regards.

    Thread Starter seb06

    (@seb06)

    Nothing enabled in the Brute Force settings except the connexion page rename

    Thanks for your help,
    Best

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    Try to reset the plugin by using the following documentation. Lets hope that can help you fix your issue.

    https://mbrsolution.com/wordpress/how-to-reset-aiowps-plugin.php

    Thank you.

    Thread Starter seb06

    (@seb06)

    Hum, not good, I do not want to loose time reseting everything again.

    Never mind, I can still log in my admin and only the rename page doesn’t work.

    Let me know if you find a fix?

    Best

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, I carried out the following test in my dev site running WordPress 5.8.

    I enabled Rename Login Page feature in our security plugin. Then I carried out the following test.

    AIOWPS plugin version 4.4.8

    WooCommerce version 5.5.1

    The secret word is visible and works. It logged me into the home page.

    ———————————————

    AIOWPS plugin version 4.4.9

    WooCommerce version 5.5.1

    The secret word is visible and works. It logged me into the home page.

    —————————————————-

    AIOWPS plugin version 4.4.9

    WooCommerce version 5.5.2

    The secret word is visible and works. It logged me into the home page.

    The above tells me that both plugins work in my environment. I can’t reproduce your issue, sorry.

    Kind regards

    • This reply was modified 3 years, 7 months ago by mbrsolution.
Viewing 12 replies - 1 through 12 (of 12 total)
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