• I just upgraded to the latest version of wordpress yesterday. Immediately after the upgrade I was editing and posting articles no problem. Now I can’t login. When I try to access the administrative login prompt instead of getting the prompt for username and password I just get a totally blank white screen. No error message or anything. How can I fix this?

    Thanks.

Viewing 15 replies - 1 through 15 (of 33 total)
  • Moderator keesiemeijer

    (@keesiemeijer)

    read the troubleshooting 3.3 master list: https://www.ads-software.com/support/topic/troubleshooting-wordpress-33-master-list

    try:
    – flushing any caching plugins you might be running, as well as server and/or browser caches.

    resetting the plugins folder by using FTP or whatever file management application your host provides. Sometimes, an apparently inactive plugin can still cause problems.

    – switching to the default theme by renaming your current theme’s folder in wp-content/themes using FTP or whatever file management application your host provides.

    – re-uploading all files & folders – except the wp-content folder from a fresh download of WordPress. by using FTP or whatever file management application your host provides. (manual upgrade)

    – re-running the upgrade via wp-admin/upgrade.php

    Thread Starter singledudetravel

    (@singledudetravel)

    How do I flush the caching plugins if I don’t have access to the ocntrol panel? Thanks.

    Moderator keesiemeijer

    (@keesiemeijer)

    Then try the following steps from “resetting the plugins folder by using FTP ….”

    What cache plugin are you using?

    Thread Starter singledudetravel

    (@singledudetravel)

    W3 total cache and cloudflare but cloudflare is deactivated. I did change the plugins folder but this didn’t help.

    Thread Starter singledudetravel

    (@singledudetravel)

    Trying to force the theme change crashed the public side of the site too.. total white screens everywhere.

    Moderator keesiemeijer

    (@keesiemeijer)

    Do you still have the theme twentyeleven in the themes folder?

    Thread Starter singledudetravel

    (@singledudetravel)

    Yes

    Moderator keesiemeijer

    (@keesiemeijer)

    try to manually uninstall (delete) W3 total cache plugin with the instructions here: https://www.shoutmeloud.com/how-to-delete-uninstall-w3-total-cache-wordpress-plugin.html
    (maybe make backups off the files first)

    and try:

    – re-uploading all files & folders – except the wp-content folder from a fresh download of WordPress. by using FTP or whatever file management application your host provides. (manual upgrade)

    Thread Starter singledudetravel

    (@singledudetravel)

    No luck here either… more ideas?

    Moderator keesiemeijer

    (@keesiemeijer)

    1) Did you try the manual upgrade?
    2) Is the public site still blank (or crashed)?
    3) can you login when you put /wp-login.php after your domain name?

    Try enabling debug mode by setting define('WP_DEBUG', false); to true in your wp-config.php and see if any errors are shown.

    Ask your host what could be the problem. Do they meet the minimum requirements to run WordPress: https://www.ads-software.com/about/requirements/

    Can we have a link to your site?

    Thread Starter singledudetravel

    (@singledudetravel)

    1.) Yes

    2.) No

    3.) That gives me the login prompt but after I submit user name and password it just becomes a blank page again.

    The host does meet the requirements as far as I now… it’s bluehost.

    I’m trying debug mode now.

    Thanks.

    Thread Starter singledudetravel

    (@singledudetravel)

    Got an error:

    “otice: wp_enqueue_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or init hooks. Please see Debugging in WordPress for more information. (This message was added in version 3.3.) in /home7/singledu/public_html/wp-includes/functions.php on line 3578”

    Thread Starter singledudetravel

    (@singledudetravel)

    I’m also getting this on the wp-admin subdir.

    Warning: Cannot modify header information – headers already sent by (output started at /home7/singledu/public_html/wp-config.php:1) in /home7/singledu/public_html/wp-includes/pluggable.php on line 866

    Thread Starter singledudetravel

    (@singledudetravel)

    And this at https://www.singledudetravel.com/wp-login.php

    ?
    Notice: wp_enqueue_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or init hooks. Please see Debugging in WordPress for more information. (This message was added in version 3.3.) in /home7/singledu/public_html/wp-includes/functions.php on line 3578

    Warning: Cannot modify header information – headers already sent by (output started at /home7/singledu/public_html/wp-config.php:1) in /home7/singledu/public_html/wp-login.php on line 349

    Warning: Cannot modify header information – headers already sent by (output started at /home7/singledu/public_html/wp-config.php:1) in /home7/singledu/public_html/wp-login.php on line 361

    Thread Starter singledudetravel

    (@singledudetravel)

    And then there’s all of this upon an attempt to login:

    Notice: wp_enqueue_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or init hooks. Please see Debugging in WordPress for more information. (This message was added in version 3.3.) in /home7/singledu/public_html/wp-includes/functions.php on line 3578

    Warning: Cannot modify header information – headers already sent by (output started at /home7/singledu/public_html/wp-config.php:1) in /home7/singledu/public_html/wp-login.php on line 349

    Warning: Cannot modify header information – headers already sent by (output started at /home7/singledu/public_html/wp-config.php:1) in /home7/singledu/public_html/wp-login.php on line 361

    Warning: Cannot modify header information – headers already sent by (output started at /home7/singledu/public_html/wp-config.php:1) in /home7/singledu/public_html/wp-includes/pluggable.php on line 669

    Warning: Cannot modify header information – headers already sent by (output started at /home7/singledu/public_html/wp-config.php:1) in /home7/singledu/public_html/wp-includes/pluggable.php on line 670

    Warning: Cannot modify header information – headers already sent by (output started at /home7/singledu/public_html/wp-config.php:1) in /home7/singledu/public_html/wp-includes/pluggable.php on line 671

    Warning: Cannot modify header information – headers already sent by (output started at /home7/singledu/public_html/wp-config.php:1) in /home7/singledu/public_html/wp-includes/pluggable.php on line 866

Viewing 15 replies - 1 through 15 (of 33 total)
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