Viewing 15 replies - 1 through 15 (of 21 total)
  • Are you using the same username/password as you use here? Have you tried changing your password?

    Thread Starter Zhiyan Duan

    (@dzy0451)

    @esmi, yes, I am using the username and password as I use here. And yes, I tried changing my password.

    Can you try changing your password to something that only uses alphanumerics?

    Thread Starter Zhiyan Duan

    (@dzy0451)

    I did, my password is numeric.

    Try all letters.

    Thread Starter Zhiyan Duan

    (@dzy0451)

    Tried, no luck.

    Maybe it’s a browser issue. Have you tried another browser? Another machine?

    Thread Starter Zhiyan Duan

    (@dzy0451)

    I’ve tested on the following platforms and browsers:

    Windows : IE 8, Firefox & Chrome Latest
    Ubuntu Linux : Chrome & Firefox Latest
    Mac OS X : Safari & Chrome Latest

    None of them is working, for themes.trac.www.ads-software.com

    When I use the same username/password to log into core.trac.www.ads-software.com, it is working on all those browsers.

    Are these on different machines/networks?

    Thread Starter Zhiyan Duan

    (@dzy0451)

    Yes, different machines, different networks.

    I’ll see if I can get some other eyes on this.

    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    I don’t know what you’re doing wrong, but there is nothing wrong on our end. The logins are the same. They are looked up in real time, and the system is working.

    If you can log into one trac, you can log into all the tracs.

    Thread Starter Zhiyan Duan

    (@dzy0451)

    @otto, sounds it’s all my fault and you’re giving up on this.

    I’ve registered a new account, which doesn’t work either. Maybe you can try to login to themes.trac.www.ads-software.com with it on your machine?

    I can login to themes.trac without the slightest problem. So can dozens (hundred?) of other people. So the issue appears to be at your end but we’ve reached the limit of what we can suggest.

    Thread Starter Zhiyan Duan

    (@dzy0451)

    @esmi, you can login to themes.trac with which account? Your own account or the account I posted?

Viewing 15 replies - 1 through 15 (of 21 total)
  • The topic ‘Cannot login to themes.trac.www.ads-software.com’ is closed to new replies.