Cannot map fields in Mailchimp integration

  • Resolved George

    (@quantum_leap)


    1 year, 11 months ago

    I’ve created a signup form and integrated it with a Mailchimp integration. My signup form only contains an email field but I am trying to also map the email field to both the First Name and Last Name fields. When I save the feed and reload, the First Name, Last Name fields are empty. Is that a bug?

    Here is what I do:
    https://i.imgur.com/QBhTObe.png

    When saving, then reloading and going back to the integration, the First Name, Last Name fields are empty.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Tahmid ul Karim

    (@tahmidulkarim)

    Hi @quantum_leap,

    It might be a caching issue. You can try deleting the integration and set it up again. You don’t have to connect the API key again, just create a new integration from the Form settings and map all the fields. After that, you can delete/disable the current integration that you have.

    I hope this will solve your issue.

    Thank you!

    Thread Starter George

    (@quantum_leap)

    Hmmm, creating a new integration and removing the previous one seems to have fixed the issue.

    Thanks!

    Thread Starter George

    (@quantum_leap)

    Just wanted to ask. Is that caching issue a one time thing? I mean, how would I know if this thing happens again? Is there a way to prevent it?

Viewing 3 replies - 1 through 3 (of 3 total)
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