cannot open tablepress plugin

Hi,

thanks for your question, and sorry for the trouble.

What happens when you click on “All Tables”? Do you see errors?

Can you please try again after setting the WP_DEBUG constant to true in your wp-config.php file, maybe with the help of https://codex.www.ads-software.com/Editing_wp-config.php#Debug ?

Regards,
Tobias

This is the message we get:
The https://www.aauwprescott.net page isn’t working
https://www.aauwprescott.net is currently unable to handle this request.
HTTP ERROR 500

I will try to do what you request re WE_DEBUG constant

I’m sorry but I’m not a programmer. I tried to find the root directory and wp-config.php file where it says I can change the DEBUG constant to true, but I don’t know how to access the root directory.

Hi,

you’d find that via your FTP program.

That error sounds like a server issue so that you might also want to contact your webhost company about this. They should be able to assist with that WP_DEBUG change as well.

Regards,
Tobias

With the help of Bluehost I’ve changed the WP-DEBUG value to true.

Hi,

great! What do you now see when trying to go to the “All Tables” screen?

Regards,
Tobias

This is what I see:
Notice: Undefined index: table_ids in /home5/aauwpres/public_html/wp-content/plugins/tablepress/views/view-list.php on line 120

Catchable fatal error: Argument 1 passed to TablePress_All_Tables_List_Table::set_items() must be of the type array, null given, called in /home5/aauwpres/public_html/wp-content/plugins/tablepress/views/view-list.php on line 120 and defined in /home5/aauwpres/public_html/wp-content/plugins/tablepress/views/view-list.php on line 290

Would it also help you to know that yesterday I contacted Bluehost with a different issue, and the they updated our php. Then today, the first time we’ve tried to access Tablepress, we couldn’t do it. I contacted Bluehost thinking there must be a connection, but they said it was a plugin issue, not their updating of the php.

Hi,

ok, that sounds strange.
As a first step, can you please re-install TablePress from a fresh download? That might already fix this, as I assume that some files were not updated properly, or something like that.

Regards,
Tobias

Will our existing tables survive when I do this?

Hi,

yes, no worries, those are saved in the database and not in the files.

Regards,
Tobias

That fixed it. Thank you!!

Hi,

no problem, you are very welcome! ?? Good to hear that this helped!

Best wishes,
Tobias

P.S.: In case you haven’t, please rate TablePress here in the plugin directory. Thanks!