• Resolved GWasik

    (@gwasik)


    Site Kit had been working fine for a while. I did a server move a few weeks ago but it was working fine then as well. today I logged into my WP site and saw Site Kit was not working with the follow error:

    please advise. thanks!

    Cannot read properties of null (reading ‘resetInViewHook’)
    in DateRangeSelector
    in div
    in Cell
    in div
    in Row
    in div
    in Grid
    in header
    in Header
    in DashboardMainApp
    in DashboardEntryPoint
    in RestoreSnapshots
    in ErrorHandler
    in ThemeProvider
    in StrictMode
    in Root

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @gwasik.

    Thanks for getting in touch?@oli1142. So we can determine more and ensure the dashboard loads as expected, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. When checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear. 
    3. Does this error appear on the Site Kit dashboard, within the Site Kit widget on the main WordPress dashboard, or when using the Site Kit admin toolbar when visiting your site? Feel free to share a screenshot of this if you wish, using a service such as Imgur or Jumpshare. You can share via the same if you wish to share this privately.

    Let me know if you have any questions with the above.

    Thank you so much I will do it!

    Plugin Support James Osborne

    (@jamesosborne)

    Great. Let me know if you have any questions on this.

    Plugin Support James Osborne

    (@jamesosborne)

    I’m just following up with you to check whether the error remains? If so please share the information requested above and we can investigate further.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘“Cannot read properties of null” error’ is closed to new replies.