Cannot read properties of undefined (reading ‘post’)

  • Resolved Sarah W

    (@sarahwhitford)


    2 years, 7 months ago

    Hi,

    We’ve installed the Event Tickets plugin and configured Stripe gateway. Everything seems to work well until the user tries to pay for the ticket. We get the following error “Cannot read properties of undefined (reading ‘post’)” and the user cant proceed with the registration.

    We have also tried to connect paypay as an option however this doesnt work either and the 4 thinking dots just keep chugging away.

    Site is https://www.wrigglytinwine.co.uk/event/wine-tasting-hot-summer/#tribe-tickets

    Any help will be appreciated!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Sarah W

    (@sarahwhitford)

    so I had some help from The events Calendar and they guided me to this page https://theeventscalendar.com/knowledgebase/k/breeze-cache/ now we don’t use cloudways (yet) nor do we use Breeze but we do use Autoptimise so I popped /wp-content/plugins/event-tickets/(.*) into the js setting and the css setting and it seemed to solve the issue. Now I’m not a developer just a tryer so I have no idea why it worked but thought I’d add it here incase it helps anyone else.

    Hi Sarah,

    Thank you so much for sharing this with us and other users of the plugin. This is really, really helpful.

    Thanks again!
    Chad

    Plugin Support Abz

    (@abzlevelup)

    Hey @sarahwhitford, this thread has been inactive for a while, so we’re going to go ahead and mark it Resolved.

    Please feel free to open a new thread if any other questions come up, and we’d be happy to help.

    Cheers,
    Abz

Viewing 3 replies - 1 through 3 (of 3 total)
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