Cannot read properties of undefined (reading ‘top’)

  • Resolved iqtidar123

    (@iqtidar123)


    1 month, 3 weeks ago

    Dear Teachnical Team

    I have started educational website ? combinedly on Eduma & LearnPress after run (lite speed catche) I have received this error on every course ( Cannot read properties of undefined (reading ‘top’) . The course video play but the content is not showing on the left side bar.

    Please help me how to resolve this issue?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support brianvu-tp

    (@briantp)

    Dear iqtidar123,

    Thank you for reaching out to our technical team.

    Upon checking your course?and the specific lesson, we were unable to reproduce the error you described. Everything seems to be functioning normally, and it appears that you may have already resolved the issue with the LiteSpeed Cache plugin.

    Additionally, we noticed that you are currently using the Edubin theme, not our premium Eduma theme as mentioned in your inquiry. Could you please confirm if there was any misunderstanding regarding the theme?

    Let us know if you need further assistance, and we’ll be happy to help!

    Best regards,
    Brianvu-tp

    Thread Starter iqtidar123

    (@iqtidar123)

    The Issue has been resolved via uninstalling Litespeed catch. Thanks

    Plugin Support brianvu-tp

    (@briantp)

    Hi iqtidar123,

    We are glad to hear that you resolved the issue by uninstalling the LiteSpeed Cache plugin!

    If you are satisfied with LearnPress, we would greatly appreciate it if you could leave us a 5-star review. A nice rating is a big motivation for us to keep up the hard work, and it’s really important to us.

    Thank you very much for your feedback!

    Best regards,
    Brianvu-tp

Viewing 3 replies - 1 through 3 (of 3 total)
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