“Cannot read property ‘reload’ of null” on Checkout

  • Resolved Giacomo

    (@giack89)


    7 years, 5 months ago

    Hi,
    I am currently using Woocommerce 2.6.14
    By upgrading the plugin Woocommerce Sisow Betaal opties from the version 4.6.0 to 4.7.1, I can no longer place an order.
    The console reports the following error:
    “Cannot read property ‘ reload ‘ of NULL”
    and the checkout page stops responding.

    I ask you to check this problem and possibly solve it in the next versions.

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)

  • A customer of mine had an Internal Server Error at checkout. She’s also still using WooCommerce 2.6.14, so I had to rollback to Sisow 4.7.0 which is working fine.

    There were no errors in the error log, so it took me a while to debug this issue.

    Plugin Contributor sisow

    (@sisow)

    Unfortunately we can’t support WooCommerce 2.X any longer.

    For WooCommerce 3 we have to use some functions which doesn’t exists in WooCommerce 2.
    So the plug-in can’t work on both version without giving errors.

    • This reply was modified 7 years, 5 months ago by sisow.

    Then you should make that very clear in the changelog!

    A lot of other plugins and themes are still not ready for WooCommerce 3.0, so these sites still can’t migrate. Of course I understand that these plugins and themes also have a responsibility, but the website owners are having a problem because of these support differences…

    Plugin Contributor sisow

    (@sisow)

    Dear,

    The compatibility with WooCommerce 2 is fixed in the 4.7.2 version.

    With kind regards,
    Sisow

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘“Cannot read property ‘reload’ of null” on Checkout’ is closed to new replies.

Tags