Cannot read property ‘split’ of undefined

  • Resolved torbent

    (@torbentschechnegmailcom)


    4 years, 2 months ago

    Hello,
    I get these errors recently. Does anybody know why this can happen?

    sbi-scripts.min.js?ver=2.6.2:1 Uncaught TypeError: Cannot read property 'split' of undefined
    at s.maybeRaiseSingleImageResolution (sbi-scripts.min.js?ver=2.6.2:1)
    at HTMLDivElement.<anonymous> (sbi-scripts.min.js?ver=2.6.2:1)
    at Function.each (jquery.js?ver=1.12.4-wp:2)
    at n.fn.init.each (jquery.js?ver=1.12.4-wp:2)
Viewing 2 replies - 1 through 2 (of 2 total)

  • I have recently encountered the same issue on a clients website

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @torbentschechnegmailcom, and @ohfuchs,

    This error message can appear for a number of reasons. As an example, if jQuery is not defined, defined after our plugin, or in some cases – both before and after, this can occur. it can also occur if other plugins change the loading order of our plugin so that it no longer works.

    A quick general fix that sometimes work (depending on which of these issues it is) is enabling Enqueue JS File in Head under Instagram Feed > Customize.

    Should you be able to provide a link to the site in question, I should be able to provide more specific support. If you are unable to get this working, please also send us a support request on our website here including the System Info from the plugin’s Support tab.

    Many thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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