Cannot receive email from Contact Form 7

  • Resolved Bess

    (@troescorp)


    1 year, 9 months ago

    We use Contact Form 7 to set up contact forms for our website. We finished setting the Mail section in forms and it worked for months. But we cannot receive any emails from Contact form since today, as we haven’t change anything in our form setting, I cannot find the reason why. We cannot receive the emails for all forms we made.

    I tried to update Contact Form to the newest version but it did not solve the problem.

    We also use WP Mail SMTP plugin for emails, and found out that we cannot receive the test email either. But we cannot find any debugs under this plugin about the current problem. Not sure if this is the problem but I have no idea how to solve.

    Please let me know if there is just a glitch or there is anything I can solve.

     

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    Good morning,
    If you have a solution, I am a taker too!

    I have the same problem with this site: https://traiteurfleury.com
    the contact form has been around for years, no problem.
    For the past few days, we have not received any more emails on the addresses: @traiteurfleury.fr, @atyka.com, @gmail.com…

    I also tested the addresses with the “Check & Log Email” plugin, we don’t receive any email…

    I use reCAPTCHA (v3).

    thanks in advance

    Hello, I have the same issues. Everything worked fine, but now it stopped working. The mail itself is working, but we are loosing enquiries.

    Thank you in advance

Viewing 3 replies - 1 through 3 (of 3 total)
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