• Resolved daddidio

    (@daddidio)


    Products are imported as “uncategorized” from Printify. I see the checked box and clear it when viewing an individual product. But, when using Bulk Edit, the “uncategorized” block is unchecked (even if the products are in that category.) I have tried checking it and then coming back to clear it – but it is still unchecked.

    Checking other categories in bulk edit does not clear the products from “uncategorized”. Which I thought was the usual behavior

    ` WordPress Environment
    
    WordPress address (URL): https://daddidios.com<br>Site address (URL): https://daddidios.com<br>WC Version: 8.1.0<br>REST API Version: ? 8.1.0<br>WC Blocks Version: ? 10.9.3<br>Action Scheduler Version: ? 3.6.2<br>Log Directory Writable: ?<br>WP Version: 6.3.1<br>WP Multisite: –<br>WP Memory Limit: 256 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: ? Server Environment
    
    Server Info: LiteSpeed<br>PHP Version: 7.4.33<br>PHP Post Max Size: 64 MB<br>PHP Time Limit: 180<br>PHP Max Input Vars: 4000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1p
    
    SUHOSIN Installed: –<br>MySQL Version: 5.5.5-10.5.22-MariaDB<br>Max Upload Size: 64 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database
    
    WC Database Version: 8.1.0<br>WC Database Prefix: wp_<br>Total Database Size: 26.92MB<br>Database Data Size: 21.96MB<br>Database Index Size: 4.96MB<br>wp_woocommerce_sessions: Data: 0.08MB + Index: 0.01MB + Engine MyISAM<br>wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_actionscheduler_actions: Data: 0.41MB + Index: 0.15MB + Engine MyISAM<br>wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_actionscheduler_logs: Data: 0.18MB + Index: 0.14MB + Engine MyISAM<br>wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_e_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_e_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_e_submissions_actions_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_e_submissions_values: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_gla_attribute_mapping_rules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_gla_budget_recommendations: Data: 0.11MB + Index: 0.12MB + Engine MyISAM<br>wp_gla_merchant_issues: Data: 2.87MB + Index: 0.15MB + Engine MyISAM<br>wp_gla_shipping_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_gla_shipping_times: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_jetpack_waf_blocklog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_litespeed_avatar: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_litespeed_img_optming: Data: 0.46MB + Index: 0.13MB + Engine MyISAM<br>wp_litespeed_url: Data: 0.01MB + Index: 0.02MB + Engine MyISAM<br>wp_litespeed_url_file: Data: 0.01MB + Index: 0.03MB + Engine MyISAM<br>wp_mailpoet_automations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_automation_runs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_automation_run_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_automation_run_subjects: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_automation_triggers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_automation_versions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_custom_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_dynamic_segment_filters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_feature_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_mailpoet_newsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_newsletter_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_newsletter_option: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_newsletter_option_fields: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_mailpoet_newsletter_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_newsletter_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_newsletter_templates: Data: 1.04MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_scheduled_tasks: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_mailpoet_scheduled_task_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_segments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_mailpoet_sending_queues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_statistics_bounces: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_statistics_clicks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_statistics_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_statistics_newsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_statistics_opens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_statistics_unsubscribes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_statistics_woocommerce_purchases: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_stats_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_subscribers: Data: 0.00MB + Index: 0.02MB + Engine MyISAM<br>wp_mailpoet_subscriber_custom_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_subscriber_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_subscriber_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_subscriber_tag: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_tags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_user_agents: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_user_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_options: Data: 4.46MB + Index: 0.24MB + Engine MyISAM<br>wp_postmeta: Data: 9.94MB + Index: 2.83MB + Engine MyISAM<br>wp_posts: Data: 2.07MB + Index: 0.71MB + Engine MyISAM<br>wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_term_relationships: Data: 0.02MB + Index: 0.04MB + Engine MyISAM<br>wp_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_usermeta: Data: 0.06MB + Index: 0.01MB + Engine MyISAM<br>wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM<br>wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_orders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_orders_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_order_addresses: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_order_operational_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_wc_product_meta_lookup: Data: 0.20MB + Index: 0.22MB + Engine MyISAM<br>wp_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Post Type Counts
    
    attachment: 3507<br>elementor_library: 2<br>mailpoet_page: 1<br>nav_menu_item: 5<br>page: 20<br>post: 9<br>product: 203<br>product_variation: 2519<br>revision: 12<br>wp_navigation: 1 Security
    
    Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (14)
    
    Elementor: by Elementor.com – 3.16.3<br>Google Listings and Ads: by WooCommerce – 2.5.6<br>Kits, Templates and Patterns: by Get Bowtied – 1.0<br>LiteSpeed Cache: by LiteSpeed Technologies – 5.6<br>MailPoet: by MailPoet – 4.27.0<br>Media Library Organizer: by Optimole – 1.6.0<br>Image optimization service by Optimole: by Optimole – 3.9.2<br>Pinterest for WooCommerce: by WooCommerce – 1.3.10<br>Printify Shipping Method: by Printify – 2.7<br>PRO Elements: by PROElements.org – 3.15.1<br>Shopkeeper Extender: by Get Bowtied – 3.0<br>WooCommerce PayPal Payments: by WooCommerce – 2.2.2<br>WooCommerce: by Automattic – 8.1.0<br>YITH WooCommerce Wishlist: by YITH – 3.25.0 Inactive Plugins (2)
    
    Under Construction: by WebFactory Ltd – 3.97<br>WooCommerce HookMeUp: by Get Bowtied – 2.3 Dropin Plugins (1)
    
    object-cache.php: object-cache.php Settings
    
    API Enabled: –<br>Force SSL: ?<br>Currency: USD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>subscription (subscription)<br>variable (variable)<br>variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: ?<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: ? WC Pages
    
    Shop base: #21458 - /shop/<br>Cart: #21459 - /cart/<br>Checkout: #21460 - /checkout/<br>My account: #21461 - /my-account/<br>Terms and conditions: ? Page not set Theme
    
    Name: Shopkeeper<br>Version: 3.2<br>Author URL: https://www.getbowtied.com/<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates
    
    Overrides: shopkeeper/woocommerce/archive-product.php<br>shopkeeper/woocommerce/checkout/form-coupon.php<br>shopkeeper/woocommerce/checkout/form-login.php<br>shopkeeper/woocommerce/content-product.php<br>shopkeeper/woocommerce/content-single-product.php<br>shopkeeper/woocommerce/global/quantity-input.php<br>shopkeeper/woocommerce/global/sidebar.php<br>shopkeeper/woocommerce/global/wrapper-end.php<br>shopkeeper/woocommerce/global/wrapper-start.php<br>shopkeeper/woocommerce/single-product/add-to-cart/simple.php<br>shopkeeper/woocommerce/single-product/product-image.php<br>shopkeeper/woocommerce/single-product/product-thumbnails.php<br>shopkeeper/woocommerce/single-product/tabs/tabs.php<br>shopkeeper/woocommerce/single-product.php WooCommerce PayPal Payments
    
    Onboarded: ?<br>Shop country code: US<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: –<br>PayPal Vault enabled: ?<br>ACDC Vault enabled: ?<br>Logging enabled: –<br>Reference Transactions: ?<br>Used PayPal Checkout plugin: –<br>Tracking enabled: ? Admin
    
    Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page
    
    Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-variation-management<br>settings<br>async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2023-09-16 11:43:23 +00:00<br>Options: ?<br>Notes: 61<br>Onboarding: completed MailPoet
    
    Sending Method: PHPMail<br>Send all site's emails with: Default WordPress sending method<br>Task Scheduler method: Action Scheduler<br>Cron ping URL: https://daddidios.com?mailpoet_router&endpoint=cron_daemon&action=ping Action Scheduler
    
    Complete: 1,064<br>Oldest: 2023-09-14 11:43:35 +0000<br>Newest: 2023-09-15 16:08:38 +0000
    
    Failed: 5<br>Oldest: 2023-09-14 11:46:24 +0000<br>Newest: 2023-09-14 21:38:24 +0000
    
    Pending: 6<br>Oldest: 2023-09-15 16:10:38 +0000<br>Newest: 2023-09-16 12:21:45 +0000 Status report information
    
    Generated at: 2023-09-15 16:11:17 +00:00<br>`
    • This topic was modified 1 year, 2 months ago by daddidio.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hi @daddidio

    When products are imported from Printify, they should ideally be assigned to a specific category. However, if no category is specified, they will default to “uncategorized”.

    When it comes to bulk editing, if the “uncategorized” box is unchecked, it means that the products are not currently in that category. If you check the box and save, this should add the products to the “uncategorized” category. If you then uncheck the box and save it, then it should remove the products from the “uncategorized” category.

    However, it seems like you’re experiencing an issue where the products remain in the “uncategorized” category even after you’ve unchecked the box and saved it.

    To resolve this issue, I would suggest you perform a conflict test (by switching to a default WordPress theme and see if the issue is gone, then if not, try deactivating all plugins and reactivating each to see which one causes the issue). You can find a more detailed explanation of how to do a conflict test here.

    If the issue persists, it might be worth reaching out to Printify’s support team. They may have insights into whether this is a known issue with their plugin. Kindly let us know how it goes.

Viewing 1 replies (of 1 total)
  • The topic ‘Cannot removed “uncategorized” with bulk edit’ is closed to new replies.