Cannot reorder elements on “Visual Layout”-page

  • Resolved nardus

    (@nardus)


    4 years, 2 months ago

    When trying to reorder the elements on the “Visual Layout” and clicking “Save changes” alle the elements dissapear and I have to click “Reset options” to get the elements back.

    What am I doing wrong?

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi Nardus,

    Thank you for reaching out to us.

    There seems to be a conflict with the plugins installed. Please deactivate all the plugins one by one and then see if it works. Also, switch your theme to any WP Twenty theme.

    Note: This activity is just for testing purposes. You can revert plugin back once you find the conflicting code.

    If the issue persists, we would recommend that you take help from an expert WP developer to do this for you.

    Please make sure that you are using the latest version of Simple Job Board plugin and WordPress.

    Regards,

    Thread Starter nardus

    (@nardus)

    I don’t know why to install Simple Job Board as it is Simple Event Planner. The problem occurs on a fresh install of WordPress. I think there might be a bug in the plugin.

    Hi Nardus,

    I apologize for the confusion regarding Simple Job Board.

    Your issue has been forwarded to the technical team and we will get back to you within 24 hours with an update.

    Please feel free to reach out to us in case of any other questions or concerns.

    Regards,

    Hi Nardus,

    We are sorry for the inconvenience as we have identified the issue at our end.

    We will soon release a minor update and will resolve the issue. Once again we apologize for the inconvenience.

    Feel free to reach out in case you face any other issues.

    Regards,

    Hello @nardus,

    We have resolved this issue in our new release of Simple Event Planner v 1.5.4. Please update to the latest version to resolve issues.

    Feel free to reach out in case you face any other issues.

    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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